The changes
Customer service
The industry name has not been affected, but please look how some of the profession names might have changed. A detailed list is available below.
Job boards' industry classification:
Jobs.cz: ServicesPrace.cz: Zákaznický servis
Topjobs.sk: Customer service
Re-named professions
| Call Center Operator | Previous title: Call center operator |
|---|---|
| Help Desk Technician | Previous title:Help Desk Technician |
| Telesales | Previous title: Telesales |
Newly added professions
| Back office worker |
|---|
| Complaints department worker |
| Front office worker |
| Team Manager |
Removed professions
| Customer support |
Now titled Industry: Customer service Profese: Call Center Operator |
|---|---|
| Telemarketing |
Now titled Industry: Customer service Profese: Telesales |